Frequently Asked Questions
Discover the answers to your frequently asked questions about our products and services.
On average, custom sherwanis, suits, or tuxedos take 6-20 weeks from design consultation to delivery. Rush orders may be accommodated depending on fabric availability and schedule. It all depends on which outfit you are selecting and what customizations you are requiring.Β
Yes. We ship worldwide. Please note that customs duties and import tariffs vary by country and are the customerβs responsibility unless otherwise stated.
Absolutely. We offer virtual and in-person consultations where you can discuss fabrics, colors, cuts, and detailing with our design team.
Our process includes:
- Initial consultation to understand your vision
- Fabric and design selection
- Precise measurements (virtual or in-person)
- Crafting by our master tailors
- Final fitting and delivery
- We provide one complimentary round of alterations to ensure your outfit feels comfortable and looks flawless. After this, any additional adjustments will be subject to a minimal fee.
- Weight fluctuations are not our responsibility. Any changes in body size or shape after final measurements will not be covered under complimentary alterations.
- If you prefer flexibility, you may order from our standard sizing options instead of full custom sizing.
- Our sherwanis are crafted as luxury, formalwear garments. They are not designed for full-arm rotation or extreme movement such as intense dancing, workouts, or yoga.
- Every groom has different fit preferences depending on the occasion. For example:
- Some prefer a sharper, fitted silhouette for a refined look.
- Others want more comfort for extended sitting during pujas or ceremonies.
- Some prioritize flexibility for dancing and celebrations.
- To accommodate this, we offer three fit categories: Slim, Comfort, and Very Comfort. You may select your preferred fit at the time of placing your order, and we will craft your outfit accordingly. Once the chosen fit has been delivered, no additional alterations will be provided beyond the one complimentary adjustment.
Yes. We specialize in coordinated looks for groomsmen and family, with packages available to ensure everyone looks cohesive while the groom stands out.
Because our outfits are made-to-measure, all sales are final. However, if there is a defect in workmanship or quality, we will repair or replace it.
Pricing varies by fabric, design, and detailing. Each garment is stitched uniquely in its own way hence the pricing is subjective to each design.
Yes. Weβll provide sketches, fabric swatches, or digital mockups so you can visualize your outfit before tailoring begins.
Of course. Our team guides you on accessories, color coordination, and event styling to complete your look.
Yes, in-person pick-up is available at our showroom. Please coordinate the location and timing in advance with our customer care team.
The courier will attempt delivery up to three times (we use DHL). If delivery fails, youβll be contacted to reschedule; otherwise, items may be returned to our facility. We will provide you with Tracking number once the shipment is dispatched, you can track the status accordingly.Β
You can cancel or adjust your order within 48 hours of placing it. After that window, changes and cancellations cannot be accommodated.
As our garments are made-to-measure, refunds are not offered. However, if you receive a defective piece, weβll work to repair or remake it promptly.
We strive for color accuracy, but your screen settings may alter perceptions. Fabric swatches are available upon request, or we can send detailed photos under natural light.
Each product page features a size guide with measurements. If youβre unsure, our customer support is happy to assist via consultation.
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Tailored to Perfection
Tailored to your body for a flawless, personalized fit.
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Handcrafted Menswear
Expertly handcrafted for detail, precision, and lasting memory.
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Personalized Style Guidance
Need help finding your look? Chat with a stylist.
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Fast Shipping
Enjoy our fast shipping, or pick-up in person
Exclusive launches. Style tips. And More
Exclusive launches. Style tips. And More
Be the first to know about new collections, styling guides, and custom outfit openings β curated exclusively for our insiders.